We offer a return or Refund policy that lasts for 10 days from the date of receiving our product(s). Please note that customized or custom-tailored products cannot be returned. Products purchased on discount/sale/flash sales are non-returnable.
Eligibility for Return
In order to qualify for a refund or exchange, the item must meet certain conditions. The item must be in the same condition as when you received it, with tags still attached and in its original packaging. Additionally, a receipt or proof of purchase is required. We may accept a return or exchange under the following circumstances:
- Defective or damaged item upon receipt: If the item is delivered to you in a defective or damaged condition, we will accept a return or exchange.
- Incorrect item received: If you receive an item that is different from what you ordered, we will accept a return or exchange.
- Size or fit issues: If the item does not fit properly or is not the correct size, we may accept a return or exchange, provided that the item is in its original condition and has not been worn or altered.
Starting a Return
If you wish to initiate a return, kindly contact us via email at orders@stylley.in. Once your return request is accepted, we will send you a return shipping label along with instructions on how and where to send the package. Items returned without first requesting a return will not be accepted.
Damages and Issues
We request that you inspect your order upon receipt and contact us immediately in case of any defects, damages, or if you receive the wrong item. This will enable us to evaluate the issue and take necessary corrective measures.
Exceptions/Non-Returnable Items
Certain types of items are non-returnable, such as custom products (including personalized items or special orders), items purchased during sale, or items bought at a discounted price or with coupon codes. Should you have any questions or concerns about your specific item, please do not hesitate to contact us.
Refunds
We will notify you upon receiving and inspecting your return, and inform you whether your refund has been approved or not. If approved, the refund will be automatically credited to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
Contact Us
We are available to assist you with any questions or concerns regarding returns or refunds. Please do not hesitate to contact us via email at help@stylley.in or call us at +91 954 8695 374